FamilyChatCloud.com ("we", "us", or "our") operates the Family Alarm mobile application. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
Personal Information:
Email address (when you create an account)
Google account information (if you use Google Sign-In)
Usage Data:
Alarm settings and configurations
Ring history and activity logs
Device type and operating system
2. How We Use Your Information
We use the information we collect to:
Provide and maintain the application
Sync your alarm data across devices
Process in-app purchases
Send verification codes for account security
Improve and optimize the application
3. Third-Party Services
We use the following third-party services:
Firebase (Google):
Authentication and user management
Cloud data storage and synchronization
Analytics (anonymous usage data)
Google AdMob:
Displaying advertisements to free users
AdMob may collect device identifiers and usage data for ad personalization
You can opt out of personalized ads in your device settings
ElevenLabs:
AI voice synthesis for alarm sounds
Voice data is processed on ElevenLabs servers
Apple / Google:
In-app purchase processing
Payment information is handled by Apple or Google, not by us
4. Data Storage & Security
Your data is stored securely using Google Firebase infrastructure.
We use industry-standard encryption for data in transit and at rest.
Account authentication uses one-time passwords (OTP) sent to your email.
5. Data Retention
Account data is retained as long as your account is active.
You may request deletion of your account and associated data at any time.
Deleted alarm data is retained in archive for 30 days before permanent removal.
6. Children's Privacy
Family Alarm is designed for use by families. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of personalized advertisements
Export your alarm data
8. Cookies & Tracking
The mobile application does not use cookies. Third-party services (Google AdMob) may use device identifiers for ad targeting purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the application.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at: